CUSTOMER SERVICE
To provide, furnish, maintain, or repair.

Heath Custom Press offers a multifaceted customer service program for our world-wide base of customers.

We have a dedicated staff of highly trained professionals who will help you in placing orders and, if necessary, assist with parts installation.

Our service includes supplies orders, assistance with supplies selection and compatibility issues, technical recommendations on supplies usage, MSDS assistance, phone and on-site support of all products.  Our many years of experience allow us to research, develop and market the supply items best suited the check and forms professionals.

We provide a knowledgeable and dedicated on-call equipment service team who understand MICR applications and requirements.  Phone support is provided on all Heath equipment.  Field service personnel make on-site visits when necessary.  We provide training for operators on your site or at our headquarters located in Auburn, Washington.  Additionally, we have service plans that meet the tightest budgets.

Our team approach to sales and support provides the best recommendations based on individual needs and applications.  Whether you are using Heath equipment, or alternative methods and applications, our goal is to provide you with the most cost-effective solutions available in the marketplace.

Heath's highly sophisticated MRP/ERP system tracks orders, maintains price and order history and ensures that an order placed with Heath is delivered on time.  Our 100% satisfaction guarantee is more than mere words, it is our unconditional pledge to you that we stand behind every product we sell.